ArtOfLiving !!! Remember my name

br>During my second month of college, our professor gave us a pop quiz. I was a
onscientious student and had breezed through the questions, until I read the
last one: "What is the first name of the woman who cleans the
school?"

Surely this was some kind of joke. I had seen the cleaning woman several
times. She was tall, dark-haired and in her 50s, but how would I know her
name? I handed in my paper, leaving the last question
blank.

Just before class ended, one student asked if the last question would count
toward our quiz grade. "Absolutely," said the professor. "In your careers,
you will meet many people. All are significant. They deserve your attention
and care, even if all you do is smile and say
'hello'.

I've never forgotten that lesson. I also learned her name was
Dorothy.